RailMeal is a group food service that caters to the food requirements of customers travelling on Indian Railways. We offer customers the ease to pre-book their meals on the train, allowing them to enjoy hot and fresh delicious restaurant meals while travelling. This article will discuss how the RailMeal group food service works.

The Railmeal group food service is designed to cater to the needs of large groups travelling on Indian Railways. Customers with valid bookings or PNR are eligible to use the service. Once the customer has placed a request for the service, We will contact them within 48 hours to gather information about their food requirements.

During the initial conversation, the RailMeal team will establish the feasibility of the desired food items, quantity, location, and pricing. The team will then inform the customer about the available options and create an order if the customer desires to proceed.

After the order has been created, RailMeal will require full advance payment to be made or the customer can choose to pay Cash on delivery, once the meal booking is confirmed the restaurant partner is informed to prepare the food and delivery within 45 - 60 minutes, ensuring that it is delivered to the customer's train seat on time and at the desired location.

The customer receives a copy of the GST Invoice in their name once the food has been delivered. This invoice will detail the cost of the food items ordered and the taxes charged on them.

It is important to note that the RailMeal team is available to respond to customer requests between 10 am and 6 pm. It is advised to place the meal order at least 60 minutes to ensure that the processing time is reduced. This is particularly important for large groups as longer processing times may be required.

In addition, RailMeal also offers customers the best food options and pricing after discussion. An AI-enabled chatbot will help the team to understand the customer's food requirements and offer them the best options available at competitive prices.

The RailMeal group food service on the train is an excellent option for customers travelling on Indian Railways. The convenience of pre-ordering their food, ensuring that the customer can enjoy delicious and hygienic meals while travelling without compromising on quality and customer service, customers looking for reliable and efficient food service, RailMeal is an excellent choice for passengers travelling by train